creative holidays

terms and conditions

By booking on any of our courses or accommodation you agree to abide by our terms and conditions.

Application requirements:
You must be at least 16 years old to attend any course unless accompanied by a responsible adult

Health & Safety:
All guests are responsible for their own safety and must at all times act also with the safety of other guests in mind.

We will advise of any hazardous substances and an introduction to the school will be given on arrival.

Special requirements:
We will be pleased to try to cater for special dietary requirements. Those with special food needs should discuss this with us before booking. We cannot guarantee that we will be able to cater for all needs, but we will try.

Please inform us in advance of any allergies, disabilities, diabetes, pregnancy, epilepsy etc.

Payment:
A deposit of £100 per person for 3 day course and £150.00 per person for 5 day course must be paid at time of booking. This is non-refundable after seven days. The balance of the fee is payable five weeks before the course start date.

Cancellations:
If we have to cancel your course before it starts we will refund your fee in full.

In the event of cancellation for whatever reason, our liability shall be limited to the refund of fees to those booked on to the course concerned. No liability shall be held to any other party or for any other costs incurred by the participant.

If you have to cancel for good reason then please speak to us.
No guarantee is given that fees can be refunded. No refund will be given up to five weeks before your chosen course, but if we can find another to take your place, we would be pleased to refund your fee or an appropriate part of it.

We advise that you take out an appropriate holiday insurance policy for the duration of your holiday
We reserve the right to make minor amendments to the course content or prices without notice.

Group Bookings
A discount is available for a group booking of six.
The booking will have to made through one person who will be regarded as the group leader through whom all arrangements will be made.